Welcome to GX Lightning Robot Dog Inc. (hereinafter referred to as “the Company”). We take your privacy and personal information protection very seriously. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when using our website and purchasing pet supplies (such as pet backpacks, pet cages, pet collars, standard pet leashes, and retractable pet leashes).

1. Information Collection
   We may collect the following types of information:

Personal Information: Including your name, email address, contact number, mailing address, etc., used for order processing, providing after-sales service, and sending important notifications.

Account Information: If you register an account, we will collect your username, password, and account settings.

Transaction Information: Including the goods you purchase, payment methods, and transaction records.

Website Usage Information: Such as access date, pages viewed, IP address, device type, and browser information, used to improve website functionality and user experience.

2. Use of Information

The information we collect will be used for the following purposes:
Processing and fulfilling your orders and related services;
Responding to your inquiries, complaints, or requests;
Providing customer support and after-sales service;
Improving website content, functionality, and user experience;
Sending information about new products, promotions, or other relevant information (only with your consent).

3. Information Protection
   We take reasonable technical, physical, and administrative measures to protect your personal information from unauthorized access, use, or disclosure. Our employees and service providers are also bound by strict confidentiality agreements.
4. Information Sharing
   Unless with your consent or as required by law, we will not sell, trade, or transfer your personal information to third parties. To provide necessary services, we may share necessary information with trusted logistics companies, payment service providers, and technology partners.
5. Cookies and Tracking Technologies
   This website may use cookies and other tracking technologies to improve your browsing experience, analyze website traffic, and optimize marketing. You can manage the use of cookies through your browser settings.
6. Children’s Privacy
   This website is not intended for children under the age of 13. If we discover that a child has provided personal information, we will take steps to delete the relevant information as soon as possible.
7. User Rights

You have the right to:
Access, modify, or delete your personal information at any time;
Choose not to receive marketing messages;
Raise questions or complaints regarding the processing of your personal information.

To exercise the above rights, please contact us through the following methods:
Company Name: GX Lightning Robot Dog Inc
Company Address: 7802 S Carpenter St, Chicago, IL 60620-2921
Email: [email protected]

8. Policy Updates

We may update this Privacy Policy from time to time. The updated policy will be posted on the website, indicating the effective date. We recommend that you check it regularly to stay informed of the latest policy.